We are one of the West Midlands' leading and most successful providers of high quality homes. Owning and managing around 20,000 properties across the Midlands, we provide affordable, good quality homes and community-based services to the local community. We are committed to capturing the passion from customers and colleagues to work together to transform the quality of life in our neighbourhoods, striving for excellence in all we do. Since we were formed in 2003, we have invested over £400 million in our homes and we have developed a range of services that go beyond our traditional role as a landlord. We work hard to make sure that they are well managed and maintained so that our customers can enjoy them in safety and comfort. We work closely with residents and communities and our priority has always been to put our customers first in all of our work. That has meant listening to what they have to say and changing the way we do things to meet their needs. We want to get the basics right first time, every time.